By Martin Crump.
Martin is a Director and co-founder of Evolution. He is a certified NLP Master Trainer with a wealth of experience of working with organisations of all sizes and types across the UK.
I ran an NLP for Trainers course last year for a group of trainers who deliver training for Positive Options www.positive-options.com.
The Delegates were all involved in delivering MAPA® (Management of Actual or Potential Aggression) training for a variety of organisations across the UK including Schools and Hospitals.
Core aims of the Management of Actual or Potential Aggression (MAPA®) approach.
- To establish emotional contact and bonding between the carer and the service user through the use of verbal and physical interaction.
- To allow the expression of anger, frustration, anxiety and emotional turmoil in a safe and controlled environment.
- To enable carers to explore issues of threat and confrontation with the service user.
- To enable service users to recognise their feelings and to learn to express themselves in meaningful and constructive ways.
- To help service users identify and adopt alternative coping strategies.
- To help service users and carers alike to develop a more meaningful and trusting relationship.
The two day course was designed to give these experienced trainers an introduction to NLP (Neuro Linguistic Programming) and to help them enhance their training skills with some specific NLP tools and techniques.
Topics we covered included:
Structuring training using the 4-MAT structure
Representational systems and how to deliver training using all of these effectively
Anchoring – managing your state and the state of the audience
Designing and using effective metaphors
Delivery styles and the Satir categories
Crafting excellent introductions
The course took place in a lovely village near Welshpool and feedback from the delegates was excellent. Some of their comments were:
“Brilliant!! Engaging, thought provoking, useful and fun! Many thanks” – Jon Glover
“Thought provoking, clever course that promoted reflection and activity. I really enjoyed it and will find it really useful to use in training and for personal development.” – Anne Constant
“Martin made the whole process of learning fantastically fun and easy to take in and has motivated me to practice and learn more. Thank you” – Nancy Hooper
“A fantastic experience from start to finish! A really important set of skills brought into the conscious mind, some that were already there” – Alistair Romei
“A valuable course that changed my thoughts and views on a number of issues, all for the positive. A very well worth two days, makes me hungry for more” – Barry Flanagan
Delegates had plenty of opportunity to practice the techniques and to discuss how they could apply these in their specific training sessions.
I will now be running another course for the company in October 2011.
If you’d like to learn more about how NLP can help in a work environment visit the NLP @ Work conference in September 2011