Soft Skills Are Hard
Soft skills are hard – but really, really important. I’ve heard the term ‘soft skills’ used in a derogatory fashion for many years in Management and they are often looked at as “something for other people (like HR) but not for me as an outcome-focused, results-driven Manager” The reality is that the higher you are … Continue reading Soft Skills Are Hard
How To Avoid Falling Off The Top Step
How can you avoid falling off the top step? What is “the top step”? Did you ever learn to drive a car? If so, you would have gone through the four stages of development known as the Conscious Competence Model which was developed by Noel Burch in the 1970s. You have to start from a … Continue reading How To Avoid Falling Off The Top Step
Taking Over A New Team? We Bought A Van
What does the fact that we bought a van have to do with your taking over a new team? Surprisingly, there are a lot of similarities. We bought a new camper van last year. We wanted to move up to a bigger van which would give us more opportunities and I saw one … Continue reading Taking Over A New Team? We Bought A Van
So What Exactly Is Interaction Engineering?
Interaction Engineering: The action of working artfully to create something of value when two or more people communicate with each other. We know that how the people who make up a business all work together, understand each other and communicate is as important as how software packages interact or a production line functions. People are … Continue reading So What Exactly Is Interaction Engineering?
How To Avoid Death By Powerpoint – (while still using it)
Like most people, I have been subjected to death by PowerPoint over the years, one memorable occasion was when a one hour Health and Safety presentation overran by 40 minutes and consisted of 75 slides with full of closely spaced text. Don’t get me wrong, I love PowerPoint and use it a lot. I grew … Continue reading How To Avoid Death By Powerpoint – (while still using it)
Taking the Stress out of Presenting
I have lost count of the number of presentations I have delivered over the years but, whether I am presenting to a small group of people or a full auditorium, I have never forgotten how it felt in those early days; the racing heart, the clammy palms, hands shaking too much to hold notes… And, … Continue reading Taking the Stress out of Presenting
What Is The Ultimate Question
Yes it is, it’s not who? or where? or how? or when? or why? What? is the ultimate question. The question that will give you the answer you need; to change, develop, grow or do whatever it is that you want to do. Of course, the important bit is what comes after the what? What? … Continue reading What Is The Ultimate Question
Using Cardboard to Start a Cultural Change Programme
I was recently involved in the introduction of a long cultural change project with a client in Cornwall. Polymermedics Ltd. is a UK injection moulding company delivering high quality plastic products to the medical, hygiene and pharmaceutical market. They are currently expanding and realise a need to work more effectively as a cross-shift/ Cross-departments team; recognising … Continue reading Using Cardboard to Start a Cultural Change Programme
5 Ways to Motivate Your Workforce
The Myth of Money as a Motivator Fiona Crump is a founding partner of evolution personal and Corporate Development Ltd. and is Director of Personal Development. She is an NLP Master Practitioner and NLP Coach and has a huge amount of experience from working with a wide range of organisations across the UK. Here she … Continue reading 5 Ways to Motivate Your Workforce
"If You Can’t Measure It, You Can’t Manage It"
I watched a Horizon programme on self monitoring recently and it reminded me of something I say on most courses I run, “if you aren’t aware of it – you can’t influence it”, or “if you can’t measure it, you can’t manage it.” If you don’t know a customer has a problem, you can’t put … Continue reading "If You Can’t Measure It, You Can’t Manage It"1 2 Next »